Exclusive Seminar Session
Coca-Cola Bottler Southwest Beverages and CONA Services talk about their LYDIA Voice Implementation Success!
Coca-Cola Bottler Southwest Beverages and CONA Services talk about their LYDIA Voice Implementation Success!
SOCIAL MEDIA
Whether assembly instructions, check listing or the final inspection of the final product: Quality management plays a major role at every point in the supply chain in industry and production. With software-controlled speech recognition, time-consuming control or testing processes are a thing of the past. The use of voice reduces additional process steps and various sources of error, such as the four-eyes principle or manual quality control at goods issue. The time from assembly and production to delivery is accelerated.
Brakes must function correctly, engine oil must not drip and vehicle lighting must be perfect: Quality testing in the automotive industry is subject to stringent requirements. Every vehicle owner is obliged to inspect his vehicle for any defects at regular intervals. This poses a challenge to the responsible TÜV authorities. The use of a voice-controlled solution such as Lydia® can reduce the high manual and administrative effort enormously. Lydia® guides the employees through the testing process and the testers simply record the collected data into a headset. All data is transmitted to the higher-level system and documented in real time. The result: efficient defect recording, complete documentation, optimised overviews and enormous timesavings, all thanks to data processing without media discontinuity.
Assembly and testing processes are in principle based to a high degree on manual activities. Voice solutions support the employees by exchanging all important process information via voice dialogue. Employees have both hands and eyes free to concentrate on the important tasks in the work process, as there are no distractions caused by paper lists or mobile handhelds. The result: work safety and work quality increase in equal measure.