The demand for value-added services in trade and retail is growing continuously. In order to make a positive difference in the market environment, more and more companies are focusing on services for their customers. Lydia® Voice supports your employees in realising the additional services that are offered. Whether by voice instruction or pick by vision, Lydia® Voice ensures that value-added services are carried out reliably and with high quality. The employees are guided step by step through the necessary process steps.