CONA Services LLC, a long-time user of voice-directed workflows, decided to evaluate a new voice solution. The Atlanta-headquartered organization - which provides information technology services for a dozen different North American Coca-Cola bottlers - saw this as an opportunity to take a fresh look at the solutions currently available in the market and chose LYDIA Voice by EPG.
and more than 160,000 sales orders per day
due to improved voice recognition
deployment within 12 months
via remote function call (RFC)
LYDIA Voice is the first voice recognition solution for the logistics market to use deep neural network technology designed specifically for the industrial environment where “near perfect” voice recognition is required and eliminates outdated voice-template training. LYDIA Voice virtually eliminates one of the most time-consuming multi-site IT responsibilities associated with a typical voice project when LYDIA Voice Enterprise SiteSwitcher with dynamic set-up is leveraged. The product offers native integration with SAP EWM and WM and direct integration with additonal leading ERP/WMS solutions. Extensive real-time analytics is available with LYDIA Warehouse Intelligence (LWI).