To meet the high demands in the logistics sector, existing technology-based solutions are continuously being further optimized. One example of these is artificial intelligence (AI), which is able to process ever larger volumes of data. This is why voice solution providers also rely on AI components when developing their voice software, as its huge potential has already been recognized. In addition to speaker-dependent and speaker-independent systems, this technology has introduced a new generation of voice solutions to the market. Integrating AI components using deep neural network technology provides significant time-saving benefits since even employees with a strong accent or dialect can start work immediately without requiring extensive voice training. Deep neural network technology significantly increases the reliability of voice recognition and ensures every employee can work reliably, regardless of dialect or accent – even when wearing a face mask. This technology delivers a much more efficient voice-based process, eliminating repetitions during voice input.