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The Lydia® all-round Service Package

Whatever your inquiry, we are here to help. From initial contact and implementation to after-sales support – our voice experts support you technically and promptly. Includes consultancy. Once arranged, we will be pleased to visit you or ensure fast repair of your hardware in our RepairCenter.

Comprehensive and holistic services

Service and support tailored to your requirements

SIMPLE IMPLEMENTATION

Interface technology

No matter which ERP or WMS system you use, thanks to our innovative interface connection, Lydia® Connector, our solutions will integrate seamlessly into your existing structures. We would be delighted to advise you about the extensive possibilities of our technology as well as detailed information about our interface technology.

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SERVICE AROUND THE CLOCK

24/7 support

For us, customer service means ensuring maximum availability and prompt assistance whenever we receive a service request — and 24/7, if required. Our expert team is standing by to support you with help and advice, regardless of the size of the challenge. Continue reading.

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MAINTENANCE

We take care of your hardware

Your hardware is in safe hands at our repair centre. We carry out fast and cost-efficient repairs based on a solution-oriented and transparent approach. Our qualified and highly skilled team ensures your hardware is soon back in service.

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