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RepairCenter – schnell, zuverlässig, kompetent

Our repair centre is there for you!

Due to the harsh reality of everyday life in the warehouse, unexpected technical problems or unintended operating errors may occur. In such cases, we will ensure a quick fix — either via online help, by telephone or at our repair centre. We support you with expert assistance for your hardware — if necessary, our highly skilled staff will quickly carry out a repair. Should your devices become inoperable, simply report the defects via our ticketing system and then send them to us. Our tracking system will keep you informed about the progress of the repairs.

In tough everyday warehouse work, unforeseen defects can occur with the technology as well as unintended operational errors. We thereby ensure quick problem solving. Either with telephone assistance. Or at our RepairCenter. We offer you competent help for your hardware. Qualified specialists take care of repairs quickly. If your devices no longer work, simply report the defect via a ticketing system and then send us the device affected. The tracking system keeps you informed of the progress of the repair.

 

 

Reliably – competently – efficiently

This is how our RepairCenter works

  • Receipt of your defective equipment at our repair centre
  • Diagnosis of the error source
  • Cost estimate for customers via our ticketing system
  • Repair order placed by the customer
  • Fast, cost-efficient repairs
  • Dispatch of the repaired hardware
  • Configuration of device connections (e.g. jack plugs for headsets)
  • Conversion of headsets (attachment of a connector for a high-quality spiral cable with breakaway coupling)
  • Production of individual charger modules (e.g. combinations of Voxter® Elite Edition and BlueMaster®)
    • Hardware-specific support requests
    • Specific assistance with difficulties encountered while using our devices
    • We also welcome your feedback and innovative proposals
      • Development and implementation of new ideas and concepts (e.g. Lydia® VoiceWear®)
      • 3D printing of prototypes or new elements
      • Creative innovation in line with specific customer requirements
        100 %

        Orientierung

        to your requirements

        100 %

        Engagement

        to help you stay productive

        100 %

        Service

        for fast repairs