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Lydia Support – We analyze your processes

24/7 Support: Always available for You

Qualified and committed: our support team is available for you around the clock, seven days a week. Our voice experts offer assistance worldwide in the shortest time via our support hotline, so that your business runs smoothly.

Do you have particular requirements of our service team? Then arrange an individual and tailored support package. We adapt this precisely to your needs and requirements. We will be pleased to develop a suitable package for you. Simply get in touch with us.

Professional Support
for Your Voice Project

We are available for you even after your Lydia® voice project has gone live. After all, only if you have a continuous performance check on your processes you will optain the most efficient solution.

Our support team supports you and ensures security and stability. With the appropriate know-how, we guarantee a short and efficient analysis. We provide you with a qualified contact via first, second and third level support. Including prompt and solution-oriented troubleshooting. Together, we will discuss potentials for further optimization and new strategies. And that continually. This is our basic support of our support team.

We are there for you!

Overview of our Support

24/7 on 365 days a year

Customers direct Care

 

 

Competent Analysis

 

 

Support with Software and Hardware Issues

 

 

Step by Step Instructions

First-, Second- & Third-Level Support

Remote Diagnostics via VPN

Highest Safety Standards

24

Hours

on 7 Days per Week available

100 %

Qualified Support

thanks to experienced Staff

100 %

Solution Orientation

so You always stay productive

You would like to learn more about our support for your voice project?Contact