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Reliable delivery processes and satisfied customers with Deliver by Voice

The challenges in shipping logistics are increasing. Shorter delivery times, various logistics service providers and numerous types of dispatch need to be managed efficiently. Complex processes with delivery notes and paper lists are only a hindrance. With Deliver by Voice, we have made paperless data capture with Pick by Voice available for delivery logistics. As a CEP or transport service provider, you benefit as usual from the hands-free/Eyes-free concept. One hundred percent of the control is carried out by voice. This keeps the eye on the traffic situation at all times and increases safety at work. Important order data, such as the next address, can be conveniently retrieved by voice. In combination with a mobile device, the recipient can immediately acknowledge delivery. 

The advantages of your voice-guided package delivery at a glance

  • Intuitive control of the individual process steps during delivery via voice dialogue
  • Eyes free principle increases safety during orientation in road traffic
  • Optional transmission of process data to mobile voice devices via WLAN or UMTS

Deliver by Voice: One system for all process steps in package delivery

 

Optional vehicle testing

 

At the start of the delivery journey, Lydia® offers the option of carrying out a vehicle test. In dialogue with the speech system, the driver checks all safety-relevant parameters such as tyre pressure and oil level. This increases road safety.

 

 Efficient delivery process

 

The employee controls the package delivery according to his or her requirements. He retrieves the data by voice. In this way, the focus is always on the traffic situation. There is no need to look at an MDE device, for example. Hands and eyes are free and the process is smooth and efficient. 

 

Reliable acknowledgement

 

Upon delivery, the recipient conveniently acknowledges receipt of the goods on the mobile device he or she is carrying. Alternatively, the deliverer documents that he has deposited the parcel at a location specified by the recipient. In this case, a photo can also be taken of the delivery area. 

Benefit from your voice advantage

Speed and flexibility in package delivery

Reach your target safely with Lydia®!

Easy integration into existing IT structures

Lydia® Voice supports smooth communication with all common process management systems such as warehouse management and ERP systems, either via direct integration with the Lydia® Connector or via one of our Lydia® Connect interface modules. Lydia® Voice gives you the flexibility to create or extend your own voice application, depending on your system environment and expertize. 

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