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[Translate to AE-english:] Lydia Support – We analyze your processes

24/7 Support: Always available for You


Our qualified and committed support team is ready to assist you 24 hours a day, 7 days a week. Via our support hotline, our voice experts all over the world respond quickly to help keep your business running smoothly.  


Do you have special requirements for our service team? Then let us create an individual and customised support package that is adapted precisely to your needs and requirements. We would be happy to cater to your requirements today — simply contact us.

Professional Support
for Your Voice Project

We are always here for you, even after the go-live of your Lydia® Voice project. Ultimately, you can only achieve the most efficient solution by subjecting your processes to a continuous performance review. Our support team will assist you and ensure the security and stability for your business. We have the necessary expertise to carry out a short yet efficient analysis of your processes.

We provide you with a qualified contact person to provide first, second and third-level support. Prompt, solution-oriented troubleshooting is of course included. We work with you to develop optimisation methods and new strategies as part of a continuous process. All of the above belongs to the basic skill set of our support team.

We are there for you!

Overview of our Support

24/7 on 365 days a year

Direct customer support

Competent Analysis

Support with Software and Hardware Issues

Step by Step Instructions

First-, Second- & Third-Level Support

Remote Diagnostics via VPN

Highest Safety Standards



on 7 Days per Week available


Qulified Support

thanks to experienced Staff


Solution Orientation

so You always stay productive

Would you like to know more about our support services for your voice project? Contact